Kmacdesigns

On 2/9/2021 at 3:52 PM, recordsandprint said:

Just got off the line with customer service - apparently I somehow signed up for the beta program for new users wrong and now I don't get to utilize the service - Square Space response is summed up as "Can't do anything about it - sign up for the waitlist"... what the ****? Like TONS of other users here on the forums I've too late found out that Square Space has made little to no effort to correct their lack of sales tax tools despite collecting an incredible amount of money from users. I'll have to start looking for somewhere to move my site and business if Square Space doesn't resolve the situation (which from reviewing other forum posts Square Space unfortunately does not appear to give a darn about hiding this problem until it is too late for users). Any pointers other than paying an incredible amount of money to TaxJar for a service squarespace told me I'd have access to for free would be great!

WOW.  My mind is blown.  I had no idea.  Have used SS for years for other clients, but never eCommerce.  My fault for not digging into the corners of the internet to discover they can't even handle this type of website!!

I am seriously freaking out about this.  

How is this not plastered all over the internet to warn people of this issue??  

I just finished a website for a client.  He loves it.  And now we find out he can't sell his products out of state through eCommerce?  I even set up an account with Tax Jar... doesn't work yet??   

Wow.  Mind is blown.