How long does it take for a custom favicon to show up on your site?

How long does it take for a custom favicon to show up on your site?

Clear your browser cache and it should appear instantly.

Not an answer, but I’ve tried clearing my browser cache on Google Chrome to no avail. Safari had no issue displaying the favicon. How do I get rid of the Squarespace logo on the Google Chrome tab?

Cheers

If you clear your cache, the favicon you uploaded should appear. The only exception I know of is if the browser you're using doesn't support favicons. Try re-uploading the favicon with the correct dimensions, then refresh your browser.

I would make sure you are logged out of the CMS. I noticed it switches back to the squarespsace favicon when in edit mode.

I would make sure you are logged out of the CMS. I noticed it switches back to the squarespsace favicon when in edit mode.

There’s a simple way to refresh any favicon.

If your webpage is http://www.yourdomain.com just add /favicon.ico. This will bring up the favicon for that web page. Then refresh the page.

For example:

http://www.yourdomain.com/favicon.ico

Anyone else having problems getting it to work on IE. My favicon is 16 x 16 .ico image, I've cleared the cache and restarted the browser several times already?

Thx

None of these answers is correct.

Favicons are not always "favicon.ico" in the root. That was true in the 90s.

Squarespace support for custom favicons is broken. The template code (in the header element, it's a link with rel="shortcut icon") always uses favicon.ico as the name of the file. This is wrong. You need to change the filename when you change the icon so that the browser knows to invalidate its cached version. Annoyingly, I have yet to find a way to remove the reference to favicon.ico from the Squarespace templates. Adding a second entry using the Code Injection page and pointing to another file I've uploaded works for Chrome (which happens to use the last icon reference it encounters) but not for IE (which happens to use the first, apparently).

It's also annoying that Squarespace is full of incorrect statements like "IE won't display PNG favicons." This is clearly untrue, but what it likely means to say is "old versions of IE (and other browsers) won't use PNG favicons."

Brandon

Favicons are squirrely little boogers aren't they?!

I've got a blog post here: http://www.sqsp.guru/news/how-to-force-refresh-a-favicon-in-squarespace-6 that shows you step by step how to force refresh a favicon.

Your browser doesn't fetch the favicon file if one is already in cache for the website...so while the new favicon shows up for your new website visitors you'll still see the old one. But check out that blog post and it will show you how to force refresh the favicon.

you are a legend.

Clearing the cache and restarting the browser should display the new favicon image. If you're continuing to experience issues with the favicon display, it may be best to write into Customer Care so they can take a deeper look into this issue.

Squarespace has more information on Favicons and best practices here.

Not working. HELP! :(

Not working. HELP! :(

legendary!

this totally worked! thank you.