germanhans Posted January 3, 2013 Share Posted January 3, 2013 How long does it take for a custom favicon to show up on your site? Link to comment
XaQQhcQtEhfdzDvpDdQb Posted January 3, 2013 Share Posted January 3, 2013 Clear your browser cache and it should appear instantly. Link to comment
gradg Posted April 7, 2013 Share Posted April 7, 2013 Not an answer, but I’ve tried clearing my browser cache on Google Chrome to no avail. Safari had no issue displaying the favicon. How do I get rid of the Squarespace logo on the Google Chrome tab? Cheers Link to comment
Tyler West Posted April 8, 2013 Share Posted April 8, 2013 If you clear your cache, the favicon you uploaded should appear. The only exception I know of is if the browser you're using doesn't support favicons. Try re-uploading the favicon with the correct dimensions, then refresh your browser. Tyler E. West is a 21st century digital native who writes about the art of human enterprise, government redesign and the future of the internet. Link to comment
joshuarule Posted May 3, 2013 Share Posted May 3, 2013 I would make sure you are logged out of the CMS. I noticed it switches back to the squarespsace favicon when in edit mode. Link to comment
joshuarule Posted May 3, 2013 Share Posted May 3, 2013 I would make sure you are logged out of the CMS. I noticed it switches back to the squarespsace favicon when in edit mode. Link to comment
Dan Sheehan Posted May 3, 2013 Share Posted May 3, 2013 There’s a simple way to refresh any favicon. If your webpage is http://www.yourdomain.com just add /favicon.ico. This will bring up the favicon for that web page. Then refresh the page. For example: http://www.yourdomain.com/favicon.ico Link to comment
StemDesign Posted March 28, 2014 Share Posted March 28, 2014 Anyone else having problems getting it to work on IE. My favicon is 16 x 16 .ico image, I've cleared the cache and restarted the browser several times already? Thx Link to comment
BrandonLive Posted May 5, 2014 Share Posted May 5, 2014 None of these answers is correct. Favicons are not always "favicon.ico" in the root. That was true in the 90s. Squarespace support for custom favicons is broken. The template code (in the header element, it's a link with rel="shortcut icon") always uses favicon.ico as the name of the file. This is wrong. You need to change the filename when you change the icon so that the browser knows to invalidate its cached version. Annoyingly, I have yet to find a way to remove the reference to favicon.ico from the Squarespace templates. Adding a second entry using the Code Injection page and pointing to another file I've uploaded works for Chrome (which happens to use the last icon reference it encounters) but not for IE (which happens to use the first, apparently). It's also annoying that Squarespace is full of incorrect statements like "IE won't display PNG favicons." This is clearly untrue, but what it likely means to say is "old versions of IE (and other browsers) won't use PNG favicons." Brandon Link to comment
SquarespaceGuru Posted July 14, 2014 Share Posted July 14, 2014 Favicons are squirrely little boogers aren't they?! I've got a blog post here: http://www.sqsp.guru/news/how-to-force-refresh-a-favicon-in-squarespace-6 that shows you step by step how to force refresh a favicon. Your browser doesn't fetch the favicon file if one is already in cache for the website...so while the new favicon shows up for your new website visitors you'll still see the old one. But check out that blog post and it will show you how to force refresh the favicon. I run the Squarespace Guru blog (www.sqsp.guru) and host the Squarespace Guru podcast. Link to comment
Chris_SQSP Posted May 20, 2015 Share Posted May 20, 2015 Clearing the cache and restarting the browser should display the new favicon image. If you're continuing to experience issues with the favicon display, it may be best to write into Customer Care so they can take a deeper look into this issue. Squarespace has more information on Favicons and best practices here. Link to comment
victorgugliermetti Posted August 11, 2015 Share Posted August 11, 2015 Not working. HELP! :( Link to comment
victorgugliermetti Posted August 11, 2015 Share Posted August 11, 2015 Not working. HELP! :( Link to comment
kmarcellariley Posted July 26, 2017 Share Posted July 26, 2017 this totally worked! thank you. Link to comment
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