I can't connect Squarespace to Trunk.

Site URL: https://app.trunkinventory.com/inventory

Hi 

I am really struggling with connecting my website to Trunk. 

On trunk, it asked to re-authorise Squarespace. I click on that and it asks me to log into Squarespace, but my website isn't there. I have 2 other websites I manage but the one which I need to connect is not there. Then I get a ping from my email account saying it's been connected yet it hasn't.

I really don't know what's going on. 

I was connected to SKU ID but when I added a product to Square ( my POS system ) it changed my Squarespace variants to Value 1, Value 2 etc... so my customers essentially didn't know what product they're buying. 

Can any one help please. I don't understand. 

Regards

Claire

Hi

I know, I'm up so late trying to work this out.

The value 1 etc... was with SKU ID. When I saw that happening I disconnected that and tried to reconnect with Trunk again. Initially it worked and then I found it had stopped working in Trunk and havn't been able to connect since. 

I have tried to speak with Trunk but it says it will reply in a day. 

😕 

I didn't know if it was a squarespace thing or a time thing...Log in and out so many times. 

Claire 🙂