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Browser Back Button keeps returning to website home page

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Posted

Site URL: https://www.ladyforge.com/

Whenever I am going through the pages of my website shop, if ever I push the browser back button, it always takes me to the homepage of my website, rather than the previous page in my shop. How do I fix this? I have customers complaining.

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Posted (edited)
On 11/17/2024 at 6:35 PM, ladyforge said:

if ever I push the browser back button, it always takes me to the homepage

I don't experience this issue when browsing your shop. If I click the browser back button when viewing a single product, I am returned to the list of products.

Can you provide some more details of the issue? If you can include a video (Loom is a great free tool for this!) that may help us to understand the issue in context.

Edited by paul2009

Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. 
Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links.
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  • 2 weeks later...
Posted
On 11/17/2024 at 5:49 PM, paul2009 said:

I don't experience this issue when browsing your shop. If I click the browser back button when viewing a single product, I am returned to the list of products.

If you go to my shop, then click on page 2, then page 3, then page 4, etc., and then select the browser back button. It brings you to the very first page in my shop. Rather than the previous page in my shop. So if you were browsing all the pages of my shop and you were on page 7. And then clicked the back button, it would take you back to page one as opposed to page 6.

I just checked again and it still does that

Posted
13 hours ago, ladyforge said:

If you go to my shop, then click on page 2, then page 3, then page 4, etc., and then select the browser back button. It brings you to the very first page in my shop. I just checked again and it still does that

Thanks for providing additional information.

The numbered buttons at the foot of the 'Shop' page aren't Squarespace-provided buttons and don't link to discrete pages of content. Instead, these are provided by the Universal Filter plugin that has been installed on the site. Although the plugin divides the 'Shop' page content into separate batches of products, the buttons link to groups of these products that are all on the same page. This is why clicking "back" doesn't take the user between these batches of products.

The browser back button is working as expected. For example, if you click on Shop and them click on Gift Certificates, and then click Back, you'll return to the Shop page.

I hope this helps to explain.

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Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. 
Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links.
Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional.

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