Google domain migration and billing issue

Hello,

Recently my domain renewal came up and my domain migrated from Google Domains; however, billing could not process despite having a valid credit card on file with Squarespace. Also, on my domains section of Squarespace it does not reflect I have one, despite Squarespace identifying they already manage it. How do I obtain the domain despite Squarespace not permitting me to transfer it as it already manages it, and how can I renew my domain subscription? 

website/domain: https://www.bookbish.com/

Any assistance is greatly appreciated. I am really just trying not to lose my domain in the next 15 days and from what I've read from others, their issue seems to be a low priority for Squarespace. 

Can you see it here?

https://domains.squarespace.com/ 

It could be under the same login name and password you used to manage the domain when Google had it. 

Hello,

Thanks for your response! I did use the link you suggested as well and it still populates as I have no domains. From the first picture I posted this is still what I see. 

Let's try a couple of different portals, your Squarespace website is up so the domain has to be accessible from somewhere.

Squarespace — Account Dashboard can you see it here?

If not, go to website management, click the gear icon at the bottom of the page, then domain and email, and domains on the right side of the screen.

Hello,

I did see my domain is connected here and when I select the domain, I receive a message stating, "Access Denied". I am not quite sure how the domain populates as mine, but it's a domain I can't access. 

You can "migrate" the domain so to speak, if you adjust the permissions for each account. 

Moving a Squarespace domain between sites and accounts.

Make sure you read the eligibility requirements and follow the permission changes. You will need to treat this like two separate accounts (which it is) to make it work.