MrMs Posted October 5 Posted October 5 Site URL: https://sites.google.com/mr-ms.de/login/home My website is now published via this link and it works: https://sites.google.com/mr-ms.de/login/home My active domain is this one: mr-ms.de But when I enter mr-ms.de , my website is not showing. I went to Google Admin console and in the 'Mangage domains' section, clicked on 'View Details' on my 'Primary Domain' and after redirecting to 'MANAGE DOMAIN (via Squarespace)' ,when I click on 'mr-ms.de' domain, in website section, chose 'Connect existing website'. But then a window pops up with this message: 'There are no eligible sites to connect a domain to on this account.' Please help me to show my website through this link: mr-ms.de Thank you for your time.
MrMs Posted October 5 Author Posted October 5 My website is now published via this link and it works: https://sites.google.com/mr-ms.de/login/home My active domain is this one: mr-ms.de But when I enter mr-ms.de , my website is not showing. I went to Google Admin console and in the 'Mangage domains' section, clicked on 'View Details' on my 'Primary Domain' and after redirecting to 'MANAGE DOMAIN (via Squarespace)' ,when I click on 'mr-ms.de' domain, in website section, chose 'Connect existing website'. But then a window pops up with this message: 'There are no eligible sites to connect a domain to on this account.' Please help me to show my website through this link: mr-ms.de Thank you for your time.
vicking Posted October 9 Posted October 9 Ahoy @MrMs - if you're trying to connect your Squarespace-managed domain to your Google Site, you'll need to connect the domain in Google Sites: derricksrandomviews 1 🛠️ Builder of fine Squarespace templates 📺 Maker of no-BS Youtube tutorials 💬 Ask me anything! If you find my comment helpful, please give it a 👍 (or if you're the original poster, ✅ ) so others with the same issue can find it. 🎉
MrMs Posted October 13 Author Posted October 13 Dear vicking, there is no custom domain, I attached the photo.
MrMs Posted October 13 Author Posted October 13 I have been having this problem forever and no one is helping. I searched and tried everything, but no Squarespace support team member is fixing this for me. Can someone from the Squarespace support team with access to change please fix this issue for us?
MrMs Posted October 18 Author Posted October 18 Dear @vicking , Could you please solve this problem for us?
MarissaP Posted October 28 Posted October 28 This is the exact problem I am having. My site is published and I "own" the domain, so why is my site not linked to my domain.... The image you attached is the same options that I see as well, and no one has been helpful. Ugh! MrMs 1
MrMs Posted October 30 Author Posted October 30 On 10/28/2024 at 9:40 PM, MarissaP said: This is the exact problem I am having. My site is published and I "own" the domain, so why is my site not linked to my domain.... The image you attached is the same options that I see as well, and no one has been helpful. Ugh! Please tell me if you found the solution for this problem 😞
vicking Posted October 30 Posted October 30 Ahoy @MrMs and @MarissaP - I found a few forum entries on Google. One person said: Quote There are 2 reasons that you cannot see the custom domain option in Google Sites: You use Google Workspace so you need to add the custom domain from the Google Workspace admin panel - see the link below: Map a Custom Domain URL (G Suite) - new Google Sites If you do not use Google Workspace it means you're not signed in to the site as the site owner - only the site owner can add a custom domain, so sign out and back in as the owner. 🛠️ Builder of fine Squarespace templates 📺 Maker of no-BS Youtube tutorials 💬 Ask me anything! If you find my comment helpful, please give it a 👍 (or if you're the original poster, ✅ ) so others with the same issue can find it. 🎉
vicking Posted October 30 Posted October 30 Here is another: Quote For those who had the same issue. I had to follow the below steps (Domain is registered with G Suite, and site developed on sites.google.com) 1) Custom URL Settings. a) Login onto your G Suite account and visit https://admin.google.com/ac/apps/sites/address . b) Click on "+" icon and enter "Google sites url". Example, sites.google.com/MYDOMAIN.COM/XYZ. Click next. c) Enter "www" (or leave it empty if you don't want www) in " Choose a custom URL from your verified domains" and click next. Click on "Add Custom URL" 2) DNS Settings a) Visit "domains.google.com" and click on "DNS" b) In Manage Custom records, enter data as shown in the screenshot (For "A" records, I have marked out the values i.e ip addresses as I am not sure whether they are safe to share or not, but I got these values after contacting support via chat). Click "Save". 3) Wait for the Custom URL added in https://admin.google.com/ac/apps/sites/address to get approved. Let me know if either approach works for you! 🛠️ Builder of fine Squarespace templates 📺 Maker of no-BS Youtube tutorials 💬 Ask me anything! If you find my comment helpful, please give it a 👍 (or if you're the original poster, ✅ ) so others with the same issue can find it. 🎉
MrMs Posted November 3 Author Posted November 3 Dear @vicking, in account.squarespace.com/domains I added a custom record to point to ghs.googlehosted.com for CNAME (below attached picture), and then made the custom URL in admin consule>apps>google workspace>sites and waited for the pending process and now it's status has the error of Invalid DNS!(below attached picture) What should I do now? Thanks a lot for your guidance dear @vicking
Solution vicking Posted November 6 Solution Posted November 6 @MrMs a DNS lookup shows you've got an A record and an AAAA record for the www subdomain - try deleting those, waiting a bit, and seeing if it resolves on the Google side. You could also try deleting and re-adding the custom URL on the Google side. If that doesn't work, I'm stumped. Have you reached out to Google Workspace support about this? 'Cause it's really more of a Google question than a Sqsp one. Good luck! 🛠️ Builder of fine Squarespace templates 📺 Maker of no-BS Youtube tutorials 💬 Ask me anything! If you find my comment helpful, please give it a 👍 (or if you're the original poster, ✅ ) so others with the same issue can find it. 🎉
MrMs Posted November 14 Author Posted November 14 Dear @vicking, I deleted all of the DNS records from Squarespace and added the CNAME record again, then the problem was finally solved,! I really appreciate your guidance and help to solve this issue. Sincere regards from Mr. & Ms. Team
vicking Posted November 14 Posted November 14 10 minutes ago, MrMs said: Dear @vicking, I deleted all of the DNS records from Squarespace and added the CNAME record again, then the problem was finally solved,! I really appreciate your guidance and help to solve this issue. Sincere regards from Mr. & Ms. Team That's great to hear, @MrMs! When you get a chance, could you mark my earlier post as the solution? 🙏 MrMs 1 🛠️ Builder of fine Squarespace templates 📺 Maker of no-BS Youtube tutorials 💬 Ask me anything! If you find my comment helpful, please give it a 👍 (or if you're the original poster, ✅ ) so others with the same issue can find it. 🎉
MrMs Posted November 19 Author Posted November 19 On 11/14/2024 at 10:11 PM, vicking said: That's great to hear, @MrMs! When you get a chance, could you mark my earlier post as the solution? 🙏 Yes, indeed. thank you again. vicking 1
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