Jump to content
Go to solution Solved by paul2009,

Recommended Posts

Hi all,

My customers receive 4 emails when purchasing a plan and accessing member pages. In order, they receive:

  1. "Welcome to [my website name]" thank you for creating an account...
  2. "Verify your account"
  3. "Welcome to [plan name]"
  4. "Please confirm your subscription"

I'd like to reduce this to 2 emails max, 1 if possible (account verification then once account verified send welcome email).

Any help would be greatly appreciated.

Edited by Jeffrey_7832
Link to comment
  • Replies 2
  • Views 654
  • Created
  • Last Reply

Top Posters In This Topic

  • Solution
On 9/24/2024 at 10:44 AM, Jeffrey_7832 said:

My customers receive 4 emails when purchasing a plan and accessing member pages. I'd like to reduce this to 2 emails max, 1 if possible.

It is not possible to change this. You have no control over the number of customer notification emails that are sent.

Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. 
Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links.
Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional.

Would you like your customers to be able to mark their favourite products in your Squarespace store?

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment


×
×
  • Create New...

Squarespace Webinars

Free online sessions where you’ll learn the basics and refine your Squarespace skills.

Hire a Designer

Stand out online with the help of an experienced designer or developer.