ryangeftmangold Posted September 20 Posted September 20 Site URL: https://www.doctorsorders.xyz/ I'm a website newbie and prototyping a project in order to do proper customer discovery. I am on a monthly Personal plan on Squarespace... and my current plan autorenews at the end of the month. I want to put Fullstory on my site -- there's some Squarespace-specific guidance on https://help.fullstory.com/hc/en-us/articles/360020624374-Squarespace -- and I want to do it today (which sounds like something Veruca Salt would say). I was told that I unfortunately need to wait until my autorenew date in order to upgrade to a Business plan and gain access to Code Injection, which isn't available to Personal plan. Question is... is there anything on https://help.fullstory.com/hc/en-us/articles/360020623514-Installing-the-Fullstory-Script (remember I'm a website newbie) that might allow for another way than Code Injection? https://support.squarespace.com/hc/en-us/articles/205815928-Adding-custom-code-to-your-site#toc-ways-to-add-custom-code is more information about what's available on different plans in case it's helpful. I'd really appreciate any advice or guidance anyone could provide. Beyondspace 1
Solution paul2009 Posted September 20 Solution Posted September 20 (edited) 56 minutes ago, ryangeftmangold said: I was told that I unfortunately need to wait until my autorenew date in order to upgrade to a Business plan and gain access to Code Injection, which isn't available to Personal plan. This isn't correct. You don't need to wait until the end of your current billing cycle. Your upgrade takes effect immediately unless you try to change the billing cycle at the same time. Edited September 20 by paul2009 Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional.
ryangeftmangold Posted September 20 Author Posted September 20 Thanks, @paul2009. Is it right that I can upgrade and just get a prorated charge for a partial month of the difference between Personal and Business? Beyondspace 1
ryangeftmangold Posted September 20 Author Posted September 20 Never mind. I see how it works. Thanks for the help, @paul2009. I didn't think the info I got from Customer Service was right... Beyondspace 1
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