Jump to content

Packing Slip vs. Invoice/Receipt

Recommended Posts

Site URL: http://www.jennsbowtique.com

When is Squarespace going to do some updating of the orders mechanisms?

There is a difference between an INVOICE and a RECEIPT/PACKING SLIP.

Currently, the order listing screen says "print receipt", but what prints out says "order invoice".  It lists the purchased items with their prices, shipping cost, and a total -- it does not show PAID anywhere. When I send that printout in the box with my customer's order, it appears to them as though I am billing them and the order hasn't been paid (because it says "invoice" and shows an outstanding total at the bottom, not marked paid).

Customers can only order by paying in full at the time the order is placed, so it makes no sense to send them an "invoice" for the order when they do not owe a balance.  I haven't found any information in the help articles or forums to indicate there is any other way to print a packing slip versus an invoice.

An update to this would be very helpful. Thanks.

Link to comment
  • Replies 0
  • Views 453
  • Created
  • Last Reply

Top Posters In This Topic

Popular Days

Top Posters In This Topic

Create an account or sign in to comment

You need to be a member in order to leave a comment


×
×
  • Create New...

Squarespace Webinars

Free online sessions where you’ll learn the basics and refine your Squarespace skills.

Hire a Designer

Stand out online with the help of an experienced designer or developer.