ugurozgen Posted September 11 Share Posted September 11 I am currently having a problem with my domain panel and my website is down. Everything was working fine before, but for the past few days I have been getting an 'Unavailable' error. I have written to support and sent an email but I have not received any response yet. I would like to ask for your help to solve the problem. I am attaching the screenshots in the attachment. Thank you for your attention. Link to comment
derricksrandomviews Posted September 11 Share Posted September 11 You have the same problem as a few other users here. This response is all we can do for you also. Your domain is registered with https://www.key-systems.net Key-Systems sold domains to Google and they resold them. Unfortunately, many Key-Systems domains have gotten confused during the merge with Squarespace. Yours has lost all DNS settings as others have. Many have been repaired, but I am not sure by who. I think that if you let both parties know the process will speed up. You can contact Key-Systems customer support here: https://www.key-systems.net/kontakt/beschwerde/ Link to comment
JayneC_SQSP Posted September 15 Share Posted September 15 Hi @ugurozgen, thank you for posting here! it looks like this issue was resolved after connecting with our Customer Support team. For any others experiencing trouble with managing a migrated domain, please reach out to our team directly, here: https://support.squarespace.com/hc/requests/new#choose-topic derricksrandomviews 1 Link to comment
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