Jump to content

DNS Error

Recommended Posts

Hi,

Understand the migration from Google has been for awhile and I have not had any issues until days ago. My site stopped showing and when I login to Squarespace it just shows not connected and DNS Error. No matter what I clicked, on the DNS error and DNS settings it kept on looping to the same 2 pages. Please assist. 
 

1. modliving.co.nz

2. Now it's on Squarespace after the migration

3. Website is hosted on WIX.

4. Yes, it has been published and active for a long while.
 

Thank you in advance!

Link to comment
  • Replies 1
  • Views 490
  • Created
  • Last Reply

Top Posters In This Topic

Popular Days

Top Posters In This Topic

Your domain is registered with https://www.key-systems.net 

Key-Systems sold domains to Google and they resold them. Unfortunately, many Key-Systems domains have gotten confused during the merge with Squarespace. Yours has lost all DNS settings as others have. Many have been repaired, but I am not sure by who. I think that if you let both parties know the process will speed up. You can contact Key-Systems customer support here:
https://www.key-systems.net/kontakt/beschwerde/

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment


×
×
  • Create New...

Squarespace Webinars

Free online sessions where you’ll learn the basics and refine your Squarespace skills.

Hire a Designer

Stand out online with the help of an experienced designer or developer.