ChrisJaume Posted September 4 Share Posted September 4 We offer two delivery options to our customers: courier and store pickup. When customers checkout using apple pay, they are not given a choice, but given the courier option only. This is no good for our local customers who want to collect. This issue seems to affect Apple Pay only. We've run test transactions using android devices, paypal etc, and all delivery options are shown. Are there plans to fix this? It is a major flaw, which affects 20% of our customers. The outcome is frustrated customers who are forced to pay for shipping, who then we have to refund after. Link to comment
paul2009 Posted September 4 Share Posted September 4 4 hours ago, ChrisJaume said: We offer two delivery options to our customers: courier and store pickup. When customers checkout using apple pay, they are not given a choice, but given the courier option only. What's the site URL? The pickup and delivery options should be available on the Apple Pay screen, but they are confined (by Apple) to a tiny space and this means customers easily miss them. Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional. Would you like your customers to be able to mark their favourite products in your Squarespace store? Link to comment
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