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need help about domain connecting

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Dear squarespace user,

I have problem with my website. I already setting and connecting my website to domain that i have. and at the squarespace domain setting show connected status. But when i visit my website url, seems like its not connect yet. Please help me.

I tried to contact squarespace help, but no reply.

 

Thankyou very much. 

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You may have a problem with the domain DNS settings, can you share a screenshot of the A and CNAME records for this custom domain?

Please like and upvote if my comments were helpful to you. Cheers!

Zygmunt Spray
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