Need feedback: I'm getting more and more views, but no sales, so I'm wondering if I've forgotten something ....

Hi, I've had this website up and running and add paintings to sell as often as I can, which is not as often as I'd like.

However, I am wondering about a couple of things which might be putting potential buyers off, but don't know how to check them, so am hoping that some of you lovely people might take a look ....

1. I thought I had created a Customs form, as I intend to sell to countries outside of the EU (I'm in Ireland). Can ye check what's there? And if you have any insights as to what needs to be included on the Customs form, please share - I know I need the buyer's name and address, my own name and address, a declaration of what's in the package, the sale price of what's in the package, but I am not sure if I need to include anything else. At the moment I am VAT-exempt in Ireland, and also have my Artist's Exemption from paying tax on their sales of artwork, it's an Irish thing. So do you see a Customs Form?

2. I am also looking into adding another Shipping company, and I'm a bit confused about how I can do this. I can use the Irish postal system (An Post) but only up to 20 kg and only for a limited size. Obviously for really large artworks I'll be using a dedicated art shipping company, but am thinking of offering an option to use DHL or another company as well. (I have also realised (just now, as I write) that I don't have insurance cover for shipping more than a certain size .... arse.) 

3. If you notice anything else that can be tweaked, please let me know. 

The website in question is www.orlaclancycontemporaryart.com, and thank you for all your help. 

4 hours ago, Orla said:

Hi, I've had this website up and running and add paintings to sell as often as I can, which is not as often as I'd like.

However, I am wondering about a couple of things which might be putting potential buyers off, but don't know how to check them, so am hoping that some of you lovely people might take a look ....

1. I thought I had created a Customs form, as I intend to sell to countries outside of the EU (I'm in Ireland). Can ye check what's there? And if you have any insights as to what needs to be included on the Customs form, please share - I know I need the buyer's name and address, my own name and address, a declaration of what's in the package, the sale price of what's in the package, but I am not sure if I need to include anything else. At the moment I am VAT-exempt in Ireland, and also have my Artist's Exemption from paying tax on their sales of artwork, it's an Irish thing. So do you see a Customs Form?

2. I am also looking into adding another Shipping company, and I'm a bit confused about how I can do this. I can use the Irish postal system (An Post) but only up to 20 kg and only for a limited size. Obviously for really large artworks I'll be using a dedicated art shipping company, but am thinking of offering an option to use DHL or another company as well. (I have also realised (just now, as I write) that I don't have insurance cover for shipping more than a certain size .... arse.) 

3. If you notice anything else that can be tweaked, please let me know. 

The website in question is www.orlaclancycontemporaryart.com, and thank you for all your help. 

How long have you create the site? and what is current conversion rate?

I can see your custom form asking for name and address, but are those info collected in the Delivery methods step already?

Also, could you check these respond and see if it can be applied to your site