Crankypants Posted August 25 Share Posted August 25 (edited) I performed all steps as outline by Squarespace and I see the transfer process has started by my new registrar. It's been 5 days and my domain still is not transferred. How can I find out why the hold up? I have no other information from SquareSpace. This shouldn't be this difficult. BTW the Contact Customer Support page seems to send me in a loop when I select SquareSpace as it keeps returning me to the same Contact Customer Support page. 1. Domain address/URL: takingownership.co 2. Where is the domain hosted? It was merged from Google Domains 3. Where is your website hosted? Nothing is hosted yet 4. Is your Squarespace or third-party site active and published? No. Attached is the progress at CloudFlare for the incoming domain. I don't know what their outgoing process/status looks like but I don't see any indication in SquareSpace showing that I initiated a transfer away. Edited August 25 by Crankypants Link to comment
derricksrandomviews Posted August 25 Share Posted August 25 The domain registrar is key-systems a reseller to Google. The domain Name Servers are now with Cloudflare, there are no A records yet, and there would not be since you don't have a website. Link to comment
Crankypants Posted September 1 Author Share Posted September 1 Thank you for the reply, Derrick. At the time this domain was not released by SquareSpace within the 5 days and there was no way for me authorize the transfer out of SquareSpace before then. I think SquareSpace will wait the full 120 hours before approving a transfer and not a minute earlier. In other words, this post was probably within the 5 days but not after 120 hours. derricksrandomviews 1 Link to comment
derricksrandomviews Posted September 1 Share Posted September 1 Your domain registrar is now Cloudflare. The Nameservers are with them too. Still no A record pointing to a site. Link to comment
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