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Trying to move a domain but "Move domain" option is not appearing in Domain Dashboard

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Posted

I'm trying to follow these directions but I don't see the "Move domain" option anywhere

Move a domain between sites

To move your domain between Squarespace sites:

  1. Open your domains dashboard.
  2. Click your domain.
  3. Scroll down to click Move domain.
  4. Select the thumbnail image of the website you're moving the domain to.
  5. If everything looks correct, click Confirm to complete the move.
Posted

Hi @ncuvb, thanks for posting here. If you don't see the option to move your domain, the account you're logged into may not have appropriate permissions on both the domain and website.

The account will need to be the domain owner or a domain manager, and have owner or administrator permissions on the site. See the Eligibility section of our guide to learn more:

Moving a Squarespace domain between Squarespace sites - Eligibility

If you're having trouble or if you have any questions, feel free to contact our Customer Support team directly, here: 

https://support.squarespace.com/hc/requests/new#choose-topic

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