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Site Will not load, I created a CNAME for Substack and it says its working but I'm getting a DNS_PROBE_FINISHED_NXDOMAIN notification

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Unfortunately, the site will not load, and it's been a month since Squarespace notified me that the change made is correct. I'm not sure what's wrong here. I also have Google MX Workplace all set up correctly and have spent much time trying to troubleshoot. 

Screen Shot 2024-08-19 at 9.49.18 AM.png

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Posted (edited)

You need to set up your DNS records for Substack if that is where your site resides. Right now your domain is not connected to anything. A Cname is only one part that you need. You need to go to Substack domain settings and choose add a custom domain before you get the c record to add to Squarespace DNS records. This is the guide, notice the button in blue. 

https://support.substack.com/hc/en-us/articles/360051222571-How-do-I-set-up-my-custom-domain-on-Substack

NX Domain is website address cannot be found error. 

Edited by derricksrandomviews

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