katrb Posted August 15 Share Posted August 15 Hi, I purchased a template from Square Refresh but never received it. I have tried to contact them via their online forms & direct email since mid July & not a single soul has responded. I'm taring my hair out! Has anyone else had any problems with them? Cheers, Kat Beyondspace 1 Link to comment
Ziggy Posted August 15 Share Posted August 15 You could try sending them a message here @SquareRefresh Please like and upvote if my comments were helpful to you. Cheers! Zygmunt Spray Squarespace Website Designer Contact me: https://squarefortytwo.com Hire me on Upwork! 🔌 Ghost Squarespace Plugins (Referral link) 📈 SEO Space (Referral link) ⬛ SquareWebsites Plugins (Referral link) 🔲 SQSP Themes (Referral link) ✨ Spark Plugin (Referral link) 🖼️ Gallery Lightbox Plugin (Referral link) ☕ Did I help? Buy me a coffee? Link to comment
katrb Posted August 29 Author Share Posted August 29 Hi, thanks for this response. I have since messaged them directly on here & yet still nobody will respond. I'm tearing my hear out! Link to comment
Ziggy Posted August 29 Share Posted August 29 Did you receive a contributor invitation from Squarespace since purchasing? Please like and upvote if my comments were helpful to you. Cheers! Zygmunt Spray Squarespace Website Designer Contact me: https://squarefortytwo.com Hire me on Upwork! 🔌 Ghost Squarespace Plugins (Referral link) 📈 SEO Space (Referral link) ⬛ SquareWebsites Plugins (Referral link) 🔲 SQSP Themes (Referral link) ✨ Spark Plugin (Referral link) 🖼️ Gallery Lightbox Plugin (Referral link) ☕ Did I help? Buy me a coffee? Link to comment
aguandescain86 Posted September 7 Share Posted September 7 Hi! @katrb You're not alone! I purchased the mega menu plugin and it's not working on my client's website. More than that, I've reached out around 6 times in the span of two months and have had 1 reply from them. They've ignored all my following messages. Feels like a scam, quite frankly. What a bummer! Beyondspace 1 Link to comment
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