mycharlie Posted August 14 Share Posted August 14 Just checking to see if anyone else was back billed for a month they paid through Google Domains and now they are being charged again for the same month by Squarespace? Cant seem to reach anyone at Squarespace through email or chat. I can't be the only one having this issue. heatherh 1 Link to comment
Heidipapa Posted August 14 Share Posted August 14 Happened with my subscription for google workspace. Squarespace billed for June on August 11 along with August. They billed correctly in July. Was billed by google in June as well....Can't call or email anyone at squarespace; heatherh 1 Link to comment
Notmejess Posted August 19 Share Posted August 19 Same thing just happened to me. Have you heard anything? Link to comment
guiimarcondes Posted August 20 Share Posted August 20 Yep. Just got doubled billed from Squarespace (one from Jun 20 to Jul and the other one from Aug 20 - Sep 20). But the bill from June was already billed by Google two months ago. Funny thing, the bill from July was correctly issued. Anyone was able to reach Squarespace somehow? heatherh 1 Link to comment
heatherh Posted Wednesday at 11:55 PM Share Posted Wednesday at 11:55 PM This happened to me also. On 06/03 I was charged by Google for June 3 to July 2. On 08/03, SquareSpace back-charged me for the same period; they added it to the Aug 2 to Spt 2 billing. I can't get through to SquareSpace customer service and I can't find any help option via Google. Link to comment
fdsgdrstfawsdc Posted Thursday at 03:20 AM Share Posted Thursday at 03:20 AM Submit a complaint, they seem to be doing some shady business: heatherh 1 Link to comment
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