Chaitos Posted July 24 Share Posted July 24 Chaitos.com trying to connect to new squarespace site: Chaitos.squarespace.com Chaitos.com is a merged google domain. website hosted in squarespace yes the squarespace site is active and published. it said CONNECTED but it's been way over 72 hours. I was fiddling with it and I guess I tried reconnecting because now it says SSL certificates not available. It it just not connecting chaitos.com to the new Squarespace site. Any help would be appreciated. thanks Omar Beyondspace 1 Link to comment
derricksrandomviews Posted July 24 Share Posted July 24 (edited) https://chaitos.com/ is connected and online. Edited July 24 by derricksrandomviews Link to comment
Chaitos Posted July 24 Author Share Posted July 24 That's the old site it's still connected too. Not the new one. which is currently at chaitos.squarespace.com Link to comment
derricksrandomviews Posted July 25 Share Posted July 25 (edited) Chaitos.squarespace.com is your built-in domain and it too is working it points to https://chaitos.com/ Edited July 25 by derricksrandomviews Link to comment
TalkingPoints Posted July 25 Share Posted July 25 1. Domain address/URL: LSCIDER.com https://toucan-plane-rzjs.squarespace.com 2. Where is the domain hosted? Squarespace? A merged Google domain? Go Daddy etc? GoDaddy - Nameservers pointing to Squarespace 3. Where is your website hosted? This is now an important question due to Squarespace's purchase of Google Domains. Squarespace 4. Is your Squarespace or third-party site active and published? Yes, active and published Beyondspace 1 Link to comment
Clara1981 Posted July 25 Share Posted July 25 My domain is hosted by Squarespace as is my website. www.claralatham.com I have not been able to access the website for over a year! Link to comment
derricksrandomviews Posted July 27 Share Posted July 27 (edited) Your domain, or what used to be your domain, resides with Godaddy and is not available to the public. You as the former owner may be able to reactivate it. It is not connected to any website. Recover a Godaddy Domain Depending on how long ago you last accessed your website or payed for it, the content may still be there and you may be able to reactivate it as well. This would be the first step to reconnecting your Godaddy domain to the site. Reactivating a Squarespace Website. Edited July 27 by derricksrandomviews Beyondspace 1 Link to comment
rsparks3 Posted July 28 Share Posted July 28 Gallatingutterworks.com I originally bought the domain through Google Domains but is now managed through SquareSpace The website is hosted on Google Sites The site is active I believe it is DNS issues but am not sure. Let me know what more information I can give you. Beyondspace 1 Link to comment
derricksrandomviews Posted July 30 Share Posted July 30 (edited) I think you need to start the process over, you have so many records that there is most likely a conflict. Here is the process to connect a Squarespace domain to a Google Website. Hopefully, a merged domain uses the same procedure. If you have Workspace recorded copy them, and add them after you reestablish your domain to your site. Connect Squarespace domain to a Google Website. Edited July 30 by derricksrandomviews Beyondspace 1 Link to comment
Beyondspace Posted July 31 Share Posted July 31 On 7/25/2024 at 10:46 PM, TalkingPoints said: 1. Domain address/URL: LSCIDER.com https://toucan-plane-rzjs.squarespace.com 2. Where is the domain hosted? Squarespace? A merged Google domain? Go Daddy etc? GoDaddy - Nameservers pointing to Squarespace 3. Where is your website hosted? This is now an important question due to Squarespace's purchase of Google Domains. Squarespace 4. Is your Squarespace or third-party site active and published? Yes, active and published The LSCIDER.com built-in domain is https://lscider.squarespace.com/, both working fine, look like you changed the domain https://toucan-plane-rzjs.squarespace.com to the new one BeyondSpace - Squarespace Website Developer 🖼️ Lightbox Studio (Enable Pinch/Zoom on lightbox - Lightbox captions only mode) 🗓️ Delivery Date Picker (Squarespace Date picker form field) 💫 Gallery block 7.1 workaround 🥳 No-code customisations for Squarespace 🚀 Learn how to rank new pages on Google in 48 hours! If you find my answer useful, let's leave a like or upvote so others with the same issue can find their solution. Thank you! Link to comment
Beyondspace Posted July 31 Share Posted July 31 On 7/29/2024 at 4:43 AM, rsparks3 said: Gallatingutterworks.com I originally bought the domain through Google Domains but is now managed through SquareSpace The website is hosted on Google Sites The site is active I believe it is DNS issues but am not sure. Let me know what more information I can give you. Can't find A or CNAME records on the domain, looks like it not attached to any site? https://www.nslookup.io/domains/gallatingutterworks.com/dns-records/#cloudflare BeyondSpace - Squarespace Website Developer 🖼️ Lightbox Studio (Enable Pinch/Zoom on lightbox - Lightbox captions only mode) 🗓️ Delivery Date Picker (Squarespace Date picker form field) 💫 Gallery block 7.1 workaround 🥳 No-code customisations for Squarespace 🚀 Learn how to rank new pages on Google in 48 hours! If you find my answer useful, let's leave a like or upvote so others with the same issue can find their solution. Thank you! Link to comment
derricksrandomviews Posted July 31 Share Posted July 31 (edited) Looks like your best bet is to start over, copy any email mx records if you have them, and delete all other records. Use this guide to connect to your site. We can only assume that a merged Google domain will use the same procedure as an unmerged domain. Connect your Squarespace domain to Google Website Edited July 31 by derricksrandomviews Link to comment
caseyoshea Posted August 1 Share Posted August 1 I opened a support ticket on July 26th and have yet to get any information. I have also opened a ticket here, but I have access to my Squarespace account (via Google sign in) but I do not have access to my domains. 1. Domain address/URL atyeti.com 2. Where is the domain hosted? Squarespace? A merged Google domain? Go Daddy etc? Was Google Domains but migrated to Squarespace on 2024-06-19 3. Where is your website hosted? Hosted externally, but using Google DNS 4. Is your Squarespace or third-party site active and published? Site is live on a 3 party hosting. Opened ticket: https://support.squarespace.com/hc/en-us/requests/new?ticket_form_id=360000136328 I have another forum post here: Beyondspace 1 Link to comment
derricksrandomviews Posted August 1 Share Posted August 1 (edited) It doesn't seem as simple to connect a merged Google domain to AWS as other hosting services, but we can try to help you. The first thing is to let us know exactly where your site is hosted on AWS. They have so many services and all have different DNS requirements. Edited August 1 by derricksrandomviews Link to comment
antwaven Posted August 3 Share Posted August 3 Hi, I've also had a support ticket unanswered that I have put in a few days ago as I have two domains transfer to Square Space from Google Domains. One I can see under manage domains but the other I cannot. 1. Domain address/URL - waven.tech 2. Where is the domain hosted? Squarespace? A merged Google domain? Go Daddy etc? - Merged google domiain 3. Where is your website hosted? Wix (same as the one I can see) 4. Is your Squarespace or third-party site active and published? yes it is still running. Thanks, Anthony Beyondspace 1 Link to comment
derricksrandomviews Posted August 4 Share Posted August 4 waven.tech appears to be up and running now. Beyondspace 1 Link to comment
derricksrandomviews Posted August 5 Share Posted August 5 On 7/25/2024 at 11:46 AM, TalkingPoints said: 1. Domain address/URL: LSCIDER.com https://toucan-plane-rzjs.squarespace.com 2. Where is the domain hosted? Squarespace? A merged Google domain? Go Daddy etc? GoDaddy - Nameservers pointing to Squarespace 3. Where is your website hosted? This is now an important question due to Squarespace's purchase of Google Domains. Squarespace 4. Is your Squarespace or third-party site active and published? Yes, active and published Site is up and running. Link to comment
derricksrandomviews Posted August 5 Share Posted August 5 atyeti.com is also up and running. Link to comment
Adaline Posted August 5 Share Posted August 5 Adalinenailsutah.com Adalinenailsutah.com is a merged google domain. website hosted in squarespace yes the squarespace site is active and published. it said CONNECTED but nothing is showing when I try to reach it via www.Adalinenailsutah.com Any help would be appreciated. Link to comment
derricksrandomviews Posted August 5 Share Posted August 5 Your 1 hour ago, Adaline said: Adalinenailsutah.com Adalinenailsutah.com is a merged google domain. website hosted in squarespace yes the squarespace site is active and published. it said CONNECTED but nothing is showing when I try to reach it via www.Adalinenailsutah.com Any help would be appreciated. Your site SSL is active with no errors so the site is available. I suggest you copy all DNS records including your MX records for email service, paste them to WordPad so you can add any back to your DNS records you might need. Then disconnect the domain and reconnect it. The correct DNS records should load by default and the site should become visible rather quickly if not, if you receive an error then delete all records and try again by choosing connect use a domain I own. This advice comes from Squarespace's troubleshooting guide: We may suggest that you retry the connection process. This involves disconnecting the domain from your site and deleting the records from your provider’s account, before starting over. Beyondspace 1 Link to comment
SalesforcePlumber Posted August 6 Share Posted August 6 (edited) 1. Domain address/URL = www.aseshtech.com 2. Where is the domain hosted? = A merged Google domain? 3. Where is your website hosted? = Squarespace 4. Is your Squarespace or third-party site active and published? = Yes I'm having issues with both connecting the domain to my Squarespace site and more urgently having issues with email deliverability. Authentication results: DKIM = did not pass SPF [aseshtech.com] with ip: [209.85.220.41] = did not pass Edited August 6 by SalesforcePlumber Link to comment
derricksrandomviews Posted August 6 Share Posted August 6 Add the www to your domain and it comes up. You need to check your A records and add aseshtech.com to them without the www and tie the record to this ip address \ aseshtech.com 142.251.41.19 Link to comment
SalesforcePlumber Posted August 7 Share Posted August 7 On 8/6/2024 at 4:31 PM, derricksrandomviews said: Add the www to your domain and it comes up. You need to check your A records and add aseshtech.com to them without the www and tie the record to this ip address \ aseshtech.com 142.251.41.19 Thank you for this direction. One follow-up: Are you recommending I do this in Squarespace (somewhere on the screen below) or Google Workspace? Link to comment
derricksrandomviews Posted August 8 Share Posted August 8 (edited) You are up with the www and without, that is very good. Edited August 8 by derricksrandomviews Beyondspace 1 Link to comment
CoachRudolph Posted August 8 Share Posted August 8 Getting an error when I try to access my website 1. Domain address/URL https://www.4rcleaning.com/home 2. Where is the domain hosted? Squarespace? A merged Google domain? Go Daddy etc? (purchased through Google Workspace - DNS managed by Squarespace) 3. Where is your website hosted? This is now an important question due to Squarespace's purchase of Google Domains. Squarespace 4. Is your Squarespace or third-party site active and published? 3rd Party (Go High Level) and yes Link to comment
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