CDuMez Posted August 6 Share Posted August 6 (edited) In Marketing > Email Campaigns > Mailing Lists, the "Search All” tool is no longer working. It's not a matter of individual emails or opt-in permissions. Not one email address or contact name will appear—including my own. Every search on each of my four mailing lists produces "No results.” I've tried logging out and back in. No luck. It used to work just fine. Now, not at all. The names and addresses are indeed in my Contacts list. Any suggestion? Edited August 6 by CDuMez added a hyphen Link to comment
Solution CDuMez Posted August 8 Author Solution Share Posted August 8 Working with Squarespace Customer Support, we found the answer. The Mailing List search tool does not work with uppercase letters. Searching for "John" will yield no results, while "john" will—even if the subscriber record has it as "John." It's weird, but workable—as long as you remember this quirk every time you search your mailing lists. Link to comment
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