MoeTalks Posted July 22 Posted July 22 Does this mean that squarespace won't allow me to upload song because it says "Unable to retrieve video. Replace link or try again." I can see the video and I've sent it to a friend who can see it. There is a song in there and for what I am using it for, I can certainly change the song. I'm not concerned about the "world" seeing it. Thanks in advance.
Solution Widle Posted July 24 Solution Posted July 24 hello @MoeTalks It seems you're having trouble uploading or linking a video with a song on Squarespace. Here are some steps to troubleshoot and resolve the issue: Check Video Format: Ensure the video format (e.g., MP4) is supported by Squarespace. Verify the Link: Confirm the video link is correctly formatted and accessible. Ensure privacy settings on platforms like YouTube or Vimeo allow embedding. Replace the Link: Try using a different link or re-upload the video. Clear Cache: Clear your browser's cache and cookies or try an incognito window or a different browser. Check Size and Duration: Ensure the video meets file size and duration limits. Check for Issues: Verify if Squarespace is experiencing technical problems by checking their Status Page. Different Device/Network: Try uploading from another device or network. If changing the song is an option and you suspect it's causing the issue, try using a different track. If the problem persists, consider reaching out to Squarespace Support for further assistance. Widle - Squarespace Website Design Experts Connect - Connect with Email Website - Visit us Ahmedabad, India
MoeTalks Posted July 25 Author Posted July 25 It's not the song, I believe it's the country. The song was fine. I could both but with restrictions. Thank you though. I will take another route. Makes me have to be creative.
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