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YouTube partially blocked in some countries, but okay to use.

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Posted

Does this mean that squarespace won't allow me to upload song because it says "Unable to retrieve video. Replace link or try again."  I can see the video and I've sent it to a friend who can see it.  There is a song in there and for what I am using it for, I can certainly change the song.  I'm not concerned about the "world" seeing it.  Thanks in advance.

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Posted

hello @MoeTalks

It seems you're having trouble uploading or linking a video with a song on Squarespace. Here are some steps to troubleshoot and resolve the issue:

  1. Check Video Format: Ensure the video format (e.g., MP4) is supported by Squarespace.
  2. Verify the Link: Confirm the video link is correctly formatted and accessible. Ensure privacy settings on platforms like YouTube or Vimeo allow embedding.
  3. Replace the Link: Try using a different link or re-upload the video.
  4. Clear Cache: Clear your browser's cache and cookies or try an incognito window or a different browser.
  5. Check Size and Duration: Ensure the video meets file size and duration limits.
  6. Check for Issues: Verify if Squarespace is experiencing technical problems by checking their Status Page.
  7. Different Device/Network: Try uploading from another device or network.

If changing the song is an option and you suspect it's causing the issue, try using a different track. If the problem persists, consider reaching out to Squarespace Support for further assistance.

Widle - Squarespace Website Design Experts

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Posted

It's not the song, I believe it's the country.  The song was fine.  I could both but with restrictions.  Thank you though.  I will take another route.  Makes me have to be creative. 

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