PercyKlimunt Posted July 19 Share Posted July 19 Hi there, I would appreciate your insight on how to fix the below issue. I have followed the guidance found here https://support.squarespace.com/hc/en-us/articles/205812378-Connecting-a-third-party-domain-to-your-Squarespace-Site?platform=v6&websiteId=6670389bc70f3768311c68cb to connect my domain to Squarespace. As you can see, in my Squarespace DNS settings everything shows as green and “record found” except for a 5th Host @ type A record. This required data is showing as blank and the current data says: Current Data162.255.119.129 I have seen the question regarding the mysterious 5th A record posted here before and the advice is to delete it in the DNS settings of the third party server. However, when I checked my DNS settings on namecheap the 5th A record does not exist there (as you can see from the screenshot) I am lost and would appreciate any help 🙂 Link to comment
paul2009 Posted July 19 Share Posted July 19 1 hour ago, PercyKlimunt said: I would appreciate your insight on how to fix the below issue. Can you tell us the domain name and the issue you need to fix? Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional. Would you like your customers to be able to mark their favourite products in your Squarespace store? Link to comment
PercyKlimunt Posted July 19 Author Share Posted July 19 The domain name is percyklimunt.co.uk The issue I am facing is that in my Squarespace DNS settings everything shows as green and “record found” except for a 5th Host @ type A record. This required data is showing as blank and the current data says: Current Data162.255.119.129 I understand the advice in these instances is to delete the 5th A record in the DNS settings of the third party server. However, when I checked my DNS settings on namecheap the 5th A record does not exist there (as you can see from the screenshot) Link to comment
Featured Comment paul2009 Posted July 19 Featured Comment Share Posted July 19 17 minutes ago, PercyKlimunt said: The issue I am facing is that in my Squarespace DNS settings everything shows as green and “record found” except for a 5th Host @ type A record. As you said, the 'A' record for 162.255.119.129 doesn't exist so you can ignore this. Squarespace was seeing out of date (cached) information. Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional. Would you like your customers to be able to mark their favourite products in your Squarespace store? Link to comment
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