PierreLaj Posted July 18 Share Posted July 18 Hello! I recently changed my DNS settings, and since yesterday, my website (www.symposium-aspect.com) has been unreachable. A Squarespace under construction page appears when I type my website address. Here are my DNS details. I want to regain access to my website as soon as possible. Do you have ideas? Link to comment
paul2009 Posted July 18 Share Posted July 18 2 hours ago, PierreLaj said: A Squarespace under construction page appears when I type my website address. Who hosts your website? If it is Squarespace, you'll need to connect the domain to the website (see Connecting a Squarespace domain to a Squarespace site). If your website is hosted on something other than Squarespace, you'll need to edit the DNS records so they match the requirements of your website host; the ones in your screenshot are for a Squarespace website. Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional. Would you like your customers to be able to mark their favourite products in your Squarespace store? Link to comment
PierreLaj Posted July 18 Author Share Posted July 18 Ok thank you! I've just written my host DNS details (infomaniak). Do you know when I'll get access ? 48h? Many thanks! 1 hour ago, paul2009 said: Who hosts your website? If it is Squarespace, you'll need to connect the domain to the website (see Connecting a Squarespace domain to a Squarespace site). If your website is hosted on something other than Squarespace, you'll need to edit the DNS records so they match the requirements of your website host; the ones in your screenshot are for a Squarespace website. Link to comment
PierreLaj Posted July 19 Author Share Posted July 19 16 hours ago, PierreLaj said: Ok thank you! I've just written my host DNS details (infomaniak). Do you know when I'll get access ? 48h? Many thanks! 18 hours ago, paul2009 said: Who hosts your website? If it is Squarespace, you'll need to connect the domain to the website (see Connecting a Squarespace domain to a Squarespace site). If your website is hosted on something other than Squarespace, you'll need to edit the DNS records so they match the requirements of your website host; the ones in your screenshot are for a Squarespace website. I called Infomaniak this morning and they told me that the problem comes from my Domain Name Servers. You'll find a screenshot attached. They tell me that it's the first 4 entries that must be the problem, as normally only the last 4 should be filled in. Do you know how to remove the first 4 entries? Thank you for your assistance Link to comment
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