zurdyoz Posted July 17 Share Posted July 17 Hi, I'll be selling a workshop to a (hopefully) large number of people. I'd like to automate the fact that whenever someone buys the workshop via my Squarespace website, as in the purchasing process I ask them for their name and email, they get automatically added to a specific mailing list I could call "Workshop Participants" so that I can send that specific group an email pre and post workshop. Is there any way to do that? Thanks! Link to comment
paul2009 Posted July 17 Share Posted July 17 5 hours ago, zurdyoz said: I'd like to automate the fact that whenever someone buys the workshop via my Squarespace website...they get automatically added to a specific mailing list You can use customer activity automations to send emails to customers after they purchase a specific product. For more information, see Sending automated campaigns. Did this help? Please give feedback by clicking an icon below ⬇️ Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional. Would you like your customers to be able to mark their favourite products in your Squarespace store? Link to comment
zurdyoz Posted July 31 Author Share Posted July 31 Thanks Paul, yes, I'm already using that function. What I needed was an automation that fed customers of a specific product to a specific mailing list so I could send them targeted emails. tmloganc 1 Link to comment
tmloganc Posted September 4 Share Posted September 4 As far as I've been able to figure out, you have to manually export & download your orders, format it into a CSV, upload the list as a new mailing list, and repeat before sending any new email to that list to catch any new orders/customers. Squarespace does automatically create a new mailing list for any subscription product...or maybe only for members spaces...I don't recall exactly, but when I experimented with a subscription member space, it automatically created a mailing list for that group. So the functionality is in the system, but not currently able to be tied to a specific product purchase that is not a subscription. I know coding this stuff is so much more difficult than us end-users realize. And this has been an issue for years and is really getting to be a dealbreaker between sticking with squarespace's all-in-one simplicity and switching to a separate email management system that can automate segmentation, etc. The current functionality is really lacking for online course creators. Link to comment
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