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123 Reg Email Verification for newsletter not working

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I got my domain from square space, and I'm using it for my website at squarespace and for my email at 123reg. The spellings of the email I put in is 100% correct, copied-and-pasted correct, no spaces.

But when I go to verify my email for sending out my newsletter, the verification email never arrives. I'm wondering if there's something I need to do on this side to get the email to arrive in my inbox?
Other emails arrive into my 123 reg inbox, but it's like the email from squarespace is never arriving/being sent or something?

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