kane1984 Posted July 8 Posted July 8 I recently updated to 7.1 and discovered nearly all my products appear to have a ghosted image file at the bottom of each page. I have searched each product and removed images and then re attached them but yet that dead .jpeg still shows. I have also check all my custom code and don't believe this issue is coming fro code on my page. Can any help or resolved this WITHOUT removing all the products and have to re upload them .
paul2009 Posted July 8 Posted July 8 Please share the page URL with the community. By default, it isn't included in the public post. Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional.
kane1984 Posted July 8 Author Posted July 8 https://joshuakanestore.com/suits-all/p/the-henry-painted-orion-silk-print-2-piece-suit
paul2009 Posted July 8 Posted July 8 Looking at the product above, 9 of the 10 product images are available but the final one isn't available on the CDN. You can see this by clicking on the image URL (https://images.squarespace-cdn.com/content/v1/5358217ce4b0e7052ea4cf06/1650560720289-ZEGNA1RU6KC3W802R54K/JK_02_03_220319_set.jpg). This therefore looks like a technical issue. If you have tried uploading a new copy of the image from the file (as opposed to the Asset Library) and it hasn't helped, then I encourage you to contact Squarespace Customer Support. Did this help? Please give feedback by clicking an icon below ⬇️ Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional.
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