Jump to content

Edit Header & Footer Not Working

Recommended Posts

Hi all,

I'm facing some strange issues. Let me try to see if I can explain it.

Normally when I'm editing content elements in the editor it would "reload" on the fly. But right now it dosen't work - the only way I seems to see the changes is to save and hard reload my browser window...

I've both tried in Arc, Chrome and Safari they all have the issue - it haven't been a issue before?

Link to comment
  • Replies 2
  • Views 228
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Everytime I try to edit the header or the footer on my website it brings me back to the main squarespace navigation but where the website should appear it goes fully blank with a white screen. I can edit every other part of my homepage. If I refresh the page it brings back the homepage again where it was blank and I can click to edit again; but not an editing section of header/footer.

Other solutions I've already seen:
- I am the sole admin on this website and the only account associated with it.
- I have a small amount of custom CSS to change the background of the drop down menus, but this problem was occurring before I added that

I have not upgraded to a subscription because I'm waiting on approval to use Squarespace from the client I'm working on this for & I want to have the homepage completed to show them. Do I need a subscription to edit header/footer??? Any other solutions???

Link to comment

Same problem here as well!
I only see changes when I save page and reload again.

I created a post here: 

But  no answer..

@Parker_SQSP is there any news or fix comming up on this? it's a bit frustering that we're paying for something that dosen't work well. 

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

  • Create New...

Squarespace Webinars

Free online sessions where you’ll learn the basics and refine your Squarespace skills.

Hire a Designer

Stand out online with the help of an experienced designer or developer.