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Necessary Information to troubleshoot domain issues.

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Posted (edited)

To all who post here having problems with website publishing, domain connection, SSL certification  etc: 

We are here to help and we can do that sooner if you would please post the following:

1. Domain address/URL  

2. Where is the domain hosted?  Squarespace? A  merged Google domain? Go Daddy etc?

3. Where is your website hosted?  This is now an important question due to Squarespace's purchase of Google Domains. 

4. Is your Squarespace or third-party site active and published? 

We need this information to find out the answer to your issue. We may not always be able to provide the solution but we shall certainly try to find it. 

Derrick (forum mod)

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Edited by derricksrandomviews
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