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Google Domain transition

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Squarespace recently obtained all of Googles domains promising a smooth transition . I have been unable to access my website or emails since effectively shutting down my lively hood. I managed to get back access to my email accounts by adjusting  DNS. No thanks to Squarespace . I have sent half a dozen    complaints and request for help with zero response . I cannot access my web site so cannot figure this out . I  am about to close all accounts and find another company . This will likely lose me the thousands of dollars spent on my website design etc. . It is the only avenue I can think of left . Anybody have any suggestions on what the problem might be or how to get Squareshit to respond? 

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I also have a Google domain, didn't know it until I purchased it from Squarespace this month. The domain nameservers are not the same as my much older Squarespace domain. I think these are what you should have:

ns-cloud-c1.googledomains.com

 

ns-cloud-c2.googledomains.com

 

ns-cloud-c3.googledomains.com

 

ns-cloud-c4.googledomains.com

 

This is my DNS default settings:

  • Squarespace Defaults

Host
Type
Priority
Data

@

A

0

198.185.159.145

www

CNAME

0

ext-sq.squarespace.com

If yours match this, I don't know what is going on, but if they don't or are not in your records, try adding them manually. 

 

 

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