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These domains are not correctly connected to your Squarespace site. To fix this, use the Website Default preset from the dropdown menu in DNS Settings.

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Posted (edited)

Hi all!

My domain moved from Google Domains over to Squarespace and since publishing my website I can see that it is not actually connected to the domain e.g. when I type www.chillicorsets.com I get nothing back.

 

Here is the error, image.thumb.png.2ae7104767f8fa1c3aeb77712a6b171f.png

Here are my settings:
 

image.thumb.png.051f2e60759d752b5d738c39da51ca52.png

Does anybody know what is missing or what I am doing wrong here?

 

Thanks,
Joanne

Edited by tolujoanne
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Posted (edited)

Something seems a bit off look at the nameservers for your domain as reported by whois.com:

Domain:
chillicorsets.com
 
Registrar:
Squarespace Domains II LLC
 
Registered On:
2023-03-24
 
Expires On:
2026-03-24
 
Updated On:
2024-04-26
 
Status:
clientDeleteProhibited
clientTransferProhibited
 
Name Servers:
ns10.wixdns.net
ns11.wixdns.net
 
edit the nameservers, delete the ones above and make sure these are placed there;

ns-cloud-c1.googledomains.com

 

ns-cloud-c2.googledomains.com

 

ns-cloud-c3.googledomains.com

 

ns-cloud-c4.googledomains.com

Edited by derricksrandomviews
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