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Email details format

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hi there,

I am trying to change my email details when I send a confirmation order email to my users, however it seems to not change.

 

I changed the default squarespace email to a google workspace email and I have linked it to my website in the customer notifications section and the sender details section. However, when I test a purchase, it still comes up with the standard default subject title and email format as attached. (i have redacted the workspace email, but that shows up as intended, however the sender name and subject title does not change.)

 

Any advice would be appreciated.

thanks.

Screenshot 2024-07-01 235619.png

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