supraturbo320 Posted July 1 Posted July 1 (edited) Need some help with "Constant Contact" form installation. I have always used Squarespace native forms, but for years now I've had unsubscribers try to resubscribe to my emails and CC will not change their status and I'm missing out on lots of warm leads. They claim a solution would be to use a CC form and then returning sign-ups will be set to active in my contacts again. I've followed their instructions for Squarespace sites here: https://knowledgebase.constantcontact.com/email-digital-marketing/articles/KnowledgeBase/18053-activating-and-installing-your-sign-up-form I've installed their "universal code" in CODE INJECTION > FOOTER and activated a "flyout form" which is global on the site after 5 secs. It presents correctly. However, you cannot submit the form. Button greys out and just hangs. I've also tried installing their "inline form" with secondary code in on-page CODE BLOCK (in conjunction with the universal code) and same issue. I've left this form installed on a "not linked" page here: https://www.jodimurphy.net/home-apparel-samples This exact same form code works on my 7.1 site: https://coat-tender.squarespace.com/form-test Site pw: rtp-CFN_agj1zua.zwf I also briefly installed it on another existing (very basic setup) 7.0 site and it seemed to work. I also tried switching the cookie banner from OPT-IN to OPT-IN & OUT with no success. Can anyone help identify what the issue or conflict with the code or script is on jodimurphy.net? Edited July 1 by supraturbo320 edit URL link
supraturbo320 Posted July 1 Author Posted July 1 INLINE FORM added here: https://coat-tender.squarespace.com/form-test
supraturbo320 Posted July 2 Author Posted July 2 Can anyone tell if I have any conflicting code or scripts on the site? I have very little injected code. Is there any custom CSS that conflicts?
tuanphan Posted July 5 Posted July 5 I see some code error appear when clicking submit button. Can you send code in Code Block? I will test on my site easier. Email me if you have need any help (free, of course.). Answer within 24 hours. Or send to forum message Contact Customer Care - Learn CSS - Buy me a coffee (thank you!)
KristyLev662 Posted September 26 Posted September 26 Hello - I am having the same issue. Was there a resolution this issue?
tuanphan Posted September 28 Posted September 28 On 9/27/2024 at 3:52 AM, KristyLev662 said: Hello - I am having the same issue. Was there a resolution this issue? You can share link to page where you have problem + send constant code, we can check easier Email me if you have need any help (free, of course.). Answer within 24 hours. Or send to forum message Contact Customer Care - Learn CSS - Buy me a coffee (thank you!)
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