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Send new donation notification to a different email address

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Posted

When a donation is made, the donor gets an email. This is NOT about that. 

I'm the admin for a number of sites, and I also get a notification email that a new donation has been received.  But I'm not the right person to receive that notification, and there's no place in the Donation setup to specify an email address, so it must be defaulting to the email of the site owner/admin.

What I'm looking for is what's in the Form design dialog, in the Storage tab, where there's a place to enter an email address with the hint:  "Receive an email when someone sends you a form response".

Of course, the Donation element doesn't have a Storage tab or any other place to enter an email address when a donation is received.  So, is there a way to override the email that the Donation element uses for the notification to the site owner?

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Posted

You could put something together using Zapier. 

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  • Solution
Posted (edited)

I found this post by paul2009 in 2020:

Quote

"Contributors with "Site Owner", "Administrator" or "Store Manager" receive automated email notifications from Squarespace about Orders and Donations. If you've added someone with these permissions, you cannot control whether they receive these emails. However, they can choose to enable or disable them on a site-by-site basis from their account page."

So not quite what I was looking for, but at least I now understand who gets the notifications and can work around it.

Edited by TruroWeb

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