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PayPal account not connecting to client's website!

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My client's PayPal account is not connecting to her Squarespace website in development. When I try to log into her PayPal account, I get the message that "Some of your info isn't correct. Please try again." My client can log into her PayPal account with the same information. As far as I know, her PayPal account is not linked to a card, but set up for direct deposit into her bank account.

Her words:

"I have it linked to US Bank bank account so that payments received by PayPal are deposited to AEB checking account. That's what it asked for when I set it up.  PayPal didn't ask for a card number for merchant fees. 

 
It stated that merchant fees are withheld and remaining funds are directly deposited into the US bank checking account. 
 
There was no request for a credit card."
 
Help! Her website Is a store, and she wants to use PayPal.
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