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I can't add new record to DNS.

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I tried to contact Squarespace support by e-mail and many other means, but they do not respond. No live chat, no responses on Facebook or Instagram, just plain awful, low quality service. 

I am trying to add some DNS records, but it just doesn't go through!!! Please, does anyone have any idea of why it doesn't work?

Thanks in advance

Screenshot 2024-07-19 at 14.37.55.png

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Posted (edited)

We can't help without the pertinent info like the domain name and what the Cname records are for. If you don't want to publish them here, unfortunately, our hands are tied. The best I can do is hope this thread helps:

 

Edited by derricksrandomviews
Posted (edited)
1 hour ago, derricksrandomviews said:

We can't help without the pertinent info like the domain name and what the Cname records are for. If you don't want to publish them here, unfortunately, our hands are tied. The best I can do is hope this thread helps:

 

Can I send you a DM? The domain is for mycryptofunding.org and I am trying to add the DNS info as per request of the CRM provider.

Edited by Bubu

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