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Code Injection - requires an Upgrade

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I am new to SquareSpace.  We have a personal version as it is for a small non-profit.  I bought a PlugIn and it worked okay on my test site (which is a copy of my production site).  When I tried to add the Injection code to Production site, it said "Upgrade required".   I have not gotten an answer yet from the company - SquareSpace.  this seems odd.  Thanks for your feedback.

 

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