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DNS configurations

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Hello,

We are building an App and for that we bought a domain ayurvedic-vegetarian-recipes.com here with squarespace. Our developer asked me to add this jtvwh81t.up.railway.app CNAME record in DNS setting.

He send me screenshot how it should be added. Please see the attached file. When I tried to add it gives me the error that it is invalid and I was not able to add it. 

I opened support ticket but no body is responding since four days. DNS is sensetive topic and I am wondering there is no support if customer has a problem?

We were migrated here recently from Google domains but this domain I bought freshly here because my all other domains were here.

I don't know what to do and where to ask help? Then I found this forum, it will be great if any support we can get from community or any support guy  from Squarespace see this post.

Thank you very much in advance for the support.

Domain-dns.png

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