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HELP! I upgraded to 7.1 and now I have lost 7 years of gallery pics and videos

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I Hope someone can help me. I just updated my website to 7.1 and now I can't access my 7 years of photos in galleries. I can see the dates in the drop menu for both (see below), however when I click on one of the galleries, it opens the page and only shows one pic ... as well as a scrolling image at the top that was never there before. The strange thing is that the current gallery which I share on the home page (and is stored in the same gallery tab) is showing all the shots. 

I have a current and archived galleries - when I click on the gear icon in editor mode of the archive gallery, it brings up the details (see below), however when I click on the current gallery I get a "Couldn't load collection" error (see below).

It also screwed up 7 years of videos. I used to have 3 pages with hundreds of videos added with links from YouTube and a cover for each video. They are now no longer in chronological order, most are missing and they have all lost their cover shot. I have worked around this by directing the video link to my youtube channel.

 

Any help would be greatly appreciated thank you.

 

For the record, I LOVE 7.1 ... It is easy, intuitive and powerful ... So apart from what I hope is this fixable glitch, I am extremely happy with the upgrade.

 

Screenshot 2024-06-09 at 11.20.40 AM.png

Screenshot 2024-06-09 at 11.21.30 AM.png

Screenshot 2024-06-09 at 11.21.10 AM.png

Screenshot 2024-06-09 at 11.21.02 AM.png

Screenshot 2024-06-09 at 11.20.46 AM.png

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11 hours ago, SDGW1965 said:

I Hope someone can help me. I just updated my website to 7.1 and now I can't access my 7 years of photos in galleries. I can see the dates in the drop menu for both (see below), however when I click on one of the galleries, it opens the page and only shows one pic ... as well as a scrolling image at the top that was never there before. The strange thing is that the current gallery which I share on the home page (and is stored in the same gallery tab) is showing all the shots. 

I have a current and archived galleries - when I click on the gear icon in editor mode of the archive gallery, it brings up the details (see below), however when I click on the current gallery I get a "Couldn't load collection" error (see below).

It also screwed up 7 years of videos. I used to have 3 pages with hundreds of videos added with links from YouTube and a cover for each video. They are now no longer in chronological order, most are missing and they have all lost their cover shot. I have worked around this by directing the video link to my youtube channel.

 

Any help would be greatly appreciated thank you.

 

For the record, I LOVE 7.1 ... It is easy, intuitive and powerful ... So apart from what I hope is this fixable glitch, I am extremely happy with the upgrade.

 

Screenshot 2024-06-09 at 11.20.40 AM.png

Screenshot 2024-06-09 at 11.21.30 AM.png

Screenshot 2024-06-09 at 11.21.10 AM.png

Screenshot 2024-06-09 at 11.21.02 AM.png

Screenshot 2024-06-09 at 11.20.46 AM.png

Did you make a duplicate backup on your old 7.0 site?

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If you find my answer useful, let's leave a like or upvote so others with the same issue can find their solution. Thank you!

 

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