Jump to content

Domain connection issue for client

Recommended Posts

Has anyone had issues connecting a client domain using only the nameserver? On the settings, it shows DNS settings and says they are not connecting and not showing anything regarding the nameserver connection.

As a delegate, I have access to the client's Godaddy account. I have added the nameservers from Squarespace and hope they connect correctly.

However, seeing the DNS settings on Squarespace showing up and on Godaddy, it's not allowing me to access the DNS settings. I'm a little worried the site will not show up properly.

Link to comment
  • Replies 1
  • Views 288
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Squarespace has been reporting an issue with Nameserver Connect. If the domain is defaulting to DNS Connect, use the provider's default nameservers and manually connect the domain, instead. If you see View DNS settings instead of Edit DNS, that means the domain is linked using DNS connect.

GoDaddy has steps for changing nameservers here - GoDaddy - edit domain nameservers

If you click View DNS settings, you'll see all of the DNS records that need to be added in GoDaddy. Squarespace also has steps in this guide - Manually connecting a GoDaddy domain to your Squarespace site

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment


×
×
  • Create New...

Squarespace Webinars

Free online sessions where you’ll learn the basics and refine your Squarespace skills.

Hire a Designer

Stand out online with the help of an experienced designer or developer.