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Domain connection: No eligible website is found. Help! :)

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Hello!! I've spent hours trying to fix this issue with no hope and have read many of the help articles, but I'm still stuck. I created a website on Squarespace and bought a domain on Squarespace. When I click move domain, it states the following (see image): When I click on the website's button (join now), I get the same error message (I have linked my Paypal account already). I am behind with the launch, but I honestly enjoyed the experience until now. I've had one response from customer service, sending me to an article that did not address my issue. What steps do I need to take to fix this issue asap?

Screenshot 2024-06-08 at 06.07.41.png

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