Cindy1570048209 Posted June 6 Posted June 6 For some reason all my freebies on my site are now requiring a minimum checkout amount of .50 and I changed nothing.
creedon Posted June 6 Posted June 6 (edited) Squarespace probably changed or broke something on their backend. Edited June 6 by creedon paul2009 and Cindy1570048209 2 Find my contributions useful? Please like, upvote, mark my answer as the best ( solution ), and see my profile. Thanks for your support! I am a Squarespace ( and other technological things ) consultant open for new projects.
Cindy1570048209 Posted June 6 Author Posted June 6 This is what is showing. I have no idea why, and I can't find anything on it in the forums, nor on the help center. I have tried to reset the minimum and it will not change, which I had to dig for deep within the payment and check out area. Since it was never a issue, I never changed it at anytime.
creedon Posted June 6 Posted June 6 I just ran a test on my test site and I'm also seeing the same behaviour. Please Contact Customer Support to report the issue. Cindy1570048209 1 Find my contributions useful? Please like, upvote, mark my answer as the best ( solution ), and see my profile. Thanks for your support! I am a Squarespace ( and other technological things ) consultant open for new projects.
Cindy1570048209 Posted June 7 Author Posted June 7 I did email them. THANK YOU so much for checking into this! I am so grateful! creedon 1
Solution paul2009 Posted June 7 Solution Posted June 7 (edited) 11 hours ago, Cindy1570048209 said: For some reason all my freebies on my site are now requiring a minimum checkout amount of .50 and I changed nothing. This new bug appeared yesterday but it has now been resolved. Did this help? Please give feedback by clicking an icon below ⬇️ Edited June 7 by paul2009 Resolved at 08:53GMT creedon 1 Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional.
Cindy1570048209 Posted June 7 Author Posted June 7 Yes, this was correct through the night. Thank you! I can confirm that the issue where an error message was appearing while placing free of charge orders has been resolved. We appreciate your patience as we worked toward a solution. Moving forward, you shouldn’t notice this behavior. If you encounter any other issues or have more questions, please let us know. Rick C. creedon 1
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