azrael2393 Posted June 6 Posted June 6 As a former Google Domains and Sites user, I finally fully moved to Squarespace yesterday. I bought the subscription, built the website, and connected the domain... but all I get now is an ERR_CONNECTION_CLOSED page. I did not touch the DNS settings, either. What am I doing wrong?
melody495 Posted June 6 Posted June 6 4 hours ago, azrael2393 said: I bought the subscription, built the website, and connected the domain... but all I get now is an ERR_CONNECTION_CLOSED page. How long has it been since you connected? What is the status of your domain from your Squarespace website? Settings -> Domains. It can take up to 72 hours for it to all connected up, although often quicker. -------- > 👆 <---------- Please quote or @ me when replying, or I won't get a notification Melody | Squarespace Nerd 💻 💁♀️ 1-2-1 Squarespace Training session <- feeling stuck and want to learn? 👩💻 💁♀️ Website help <- send me your to-do list. From code to plugin to domain setup. 🧰 See the tools I use (contain affiliate links) ☕ Did I help? I like coffee (Thank you)
Liam_SQSP Posted June 6 Posted June 6 Hey azrael2393, Thanks for posting here! This question will require some troubleshooting, so we’ll be creating an email ticket on your behalf for our Customer Support team to assist. For any others experiencing this issue, please reach out to our Customer Support team directly.
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