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PDF link not loading on safari mobile site, page link not loading in chrome

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I have 2 pages on my site that are locked with a password for client viewing, both have the same issue. I made a template page for your reference that is also doing the same thing... 


Password: Error

When I load the site on desktop, it works perfectly. However, on mobile safari, when I click the "line item pdf" drop down and click the link, it opens a new tab as it should, loads, reloads, then gives an error: "A problem repeatedly occurred on "https://static1.squarespace.com/static/65dcf53f0ea2e278924050a1/t/665907400c2a0a0804030fe2/1717171212891/Elys.pdf"." 

When I tried to see if mobile chrome would work, the main page itself would not load....of course as I'm writing this post it's working now, but the pdf link still does not work.

I tried it with another random pdf and it worked fine on both safari and chrome and I have no idea why. Regardless, the pdfs that I need it to work with keep giving that same error. I know its not about the size because they are only about 1-2 MB. 

After reading online, so far, I've tried renaming the pdfs to shorter names and making the pdf links a site page and linking that page. Neither have worked. 

Thanks for any help in advance.

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