Jump to content

Issue with Transferring Domain from Wordpress (via 3rd Party)

Recommended Posts

Hi all, 

Would really appreciate your help. I have a friend who's company needed some minor website updates and I offered to help, but I am by no means an expert. For context, they only want to keep the domain, but are revamping all of the content. Their old site was built in Wordpress and the domain/DNS is managed via the Rocket Communications platform. I was given access and am able to unlock the domain but when I click on "Transfer Domain to another registrar" I am getting an error that "Transfer Out is unavailable for this domain because: not allowed for current role." 

I was confirmed to have full access but I am wondering if there are any specific modifications/settings I need to update in this platform to be able to initiate the transfer. Any help/direction would be so great - thank you!

Link to comment
  • Replies 0
  • Views 627
  • Created
  • Last Reply

Top Posters In This Topic

Popular Days

Top Posters In This Topic

Create an account or sign in to comment

You need to be a member in order to leave a comment


×
×
  • Create New...

Squarespace Webinars

Free online sessions where you’ll learn the basics and refine your Squarespace skills.

Hire a Designer

Stand out online with the help of an experienced designer or developer.