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How to remove 'checkout form' window after clicking 'add to cart'

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Posted (edited)

Hi all, 

Within my site, any time you click 'add to cart' on any of my products, a 'checkout form' window appears (see attached image) requiring that you fill in your name and email before the product is added to the cart. Not only does this add an extra step to simply adding a product to cart, this is annoying for customers wanting to purchase multiple products, as they will need to fill in the 'checkour form' potentially multiple times.

Is there any way this checkout form can be removed, so that the product is automatically added to cart without needing to fill in additional details? I can't find where to remove this through my settings. 

My website is www.monkinloch.com

Any help with this is appreciated. Thank you!! 

Mon

Screenshot 2024-05-29 at 5.40.23 pm.png

Edited by MonKinloch
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  • MonKinloch changed the title to How to remove 'checkout form' window after clicking 'add to cart'
  • Solution
5 hours ago, MonKinloch said:

Within my site, any time you click 'add to cart' on any of my products, a 'checkout form' window appears

Although it has the title Checkout Form, this is a Custom Product Form. Products don't have one by default so someone must have added it manually to each one. See the support guide for more information and how to remove it.

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Thank you! I must have missed that option as I created my website during a time when checkout was not able to be customised due to Squarespace updates. Either that or I just didn't see the option properly. I have removed each checkout form individually against each product. 🙂

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