Jump to content

Can I automatically email waitlist people once stock becomes available

Recommended Posts

Anyone know if it is possible to automatically email waitlist people once stock becomes available? I do have waitlists switched on, but it seems to be a purely manual process to go and check them and then send the email updates, and this makes them a lot less useful to me personally. I appreciate this may not be applicable to some but the option would be nice.

Link to comment
Posted (edited)
1 hour ago, sussexseamstress0603 said:

Anyone know if it is possible to automatically email waitlist people once stock becomes available?

Hi @sussexseamstress0603. I agree that the process of sending waitlists is overly administrative for merchants and can easily be forgotten when adding inventory as it is currently a two-step manual process and cannot be automated.

After replenishing the stock levels (in Selling > Products) the merchant must then go to the completely separate Waitlists panel (in Selling > Selling Tools > Waitlists), select the Back in Stock tab and then click Email All beside each product. It isn't currently possible to automate this so that emails are sent automatically as you update the stock levels.

To make a feature request and ensure it is seen by the right people at Squarespace, you are encouraged to do so by raising a ticket through Squarespace Customer Care. (Circle members can use this link instead.)

Did this help? Please give feedback by clicking an icon below  ⬇️

Edited by paul2009

Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. 
Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links.
Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional.

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

×
×
  • Create New...

Squarespace Webinars

Free online sessions where you’ll learn the basics and refine your Squarespace skills.

Hire a Designer

Stand out online with the help of an experienced designer or developer.