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CAN NOT DELETE DOMAIN FORWARDING, DNS SETTINGS NOT WORKING.

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Squarespace recently transferred eight of my domains from Google. Originally, when I was with Google, some domains had DNS set up, and some just had temporary domain forwarding. Those with DNS set up work just fine, but those with domain forwarding do not work at all. I attempted to remove the forwarding, then set up the DNS using Hostinger. Setting up a DNS was acceptable, but deleting the forwarding proved to be impossible. Regardless, now my URL uses domain forwarding instead of DNS1 and DNS2. I also replicated all settings from domains that function properly, but Squarespace only uses forwarding, making it impossible to delete or modify. Customer support is scarce, leaving me to choose between fighting the simple issue or moving my domains to a different provider. Any suggestions?

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Hey jjaacckk,

Thanks for posting here!

This question will require some troubleshooting, so we’ll be creating an email ticket on your behalf for our Customer Support team to assist. For any others experiencing issues with editing domain settings, please reach out to our Customer Support team directly.

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