Sophaleh Posted May 25 Posted May 25 Hi all, I purchased a domain through Google, which is linked to my Google Workspace account. I now want to link my domain to Squarespace, but Squarespace is prompting me to sign up for a Google Workspace account. For many reasons, I can't create a new Google Workspace account. Is there a way to workaround this issue so I can keep my original account and link the domain to Squarespace? Thanks in advance!
JayneC_SQSP Posted May 26 Posted May 26 Hi @Sophaleh, thanks for posting here! If you signed up for Google Workspace through Google directly, it's not possible to "link" your email account within the Google Workspace panel on Squarespace. This panel exists so that customers who currently don't have an email address with their custom domain can easily set one up using Google Workspace. In this case, the way you manage your Google Workspace account and domain varies depending on what you're hoping to achieve. For more information, see our guide: Managing domains registered through Google Workspace If you have any questions, I'd recommend contacting our Customer Support team. They can be reached via email or live chat here: https://support.squarespace.com/hc/requests/new Hope this helps!
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