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Random white box separating footer and body of website

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Hi, 

I have created this website for a client and every time I publish the site, the site layout gets all messed up and when you scale the size of the browser window this white box shows up and is quite simply unacceptable (View photo) . You cannot edit this white box and no matter how much I play around with the section hight of both he footer and body, you either sacrifice having everything be in view without scrolling or you have the white box. Is there a fix for this and more importantly, is there a way to lock perspective so everything scales accordingly?

My client wants to see everything on the homepage at once without scaling. 

I have had publishing layout problems on virtually every Squarespace site I have worked on and it has gotten to the point that I will very likely not use this service in the future. Please advise on how to get rid of this box and how you can lock perspective.

Screenshot 2024-05-24 at 2.34.13 PM.png

Screenshot 2024-05-24 at 3.07.07 PM.png

Edited by vans17
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Hey there.

Thanks for posting here! This question will require some troubleshooting, so we’ll be creating an email ticket on your behalf for our Customer Support team to assist.

For any others experiencing unexpected spacing like this, please reach out to our Customer Support team directly

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